Customer Service Platform
Flexibility through hybrid and symmetrical applications
Increased scalability and elasticity for applications
Enhanced support for open frameworks and open source
Top features of Customer service platform to meet customer challenges
1
Orders
2
CRM Read & Update
3
CRM Push & Pull
4
Realtime Status
5
IVR Integration
6
Chargeback
7
Konnective CRM
8
Limelight CRM
9
Couchbase
10
